Pijakbumi Raya Package - Atlas Sneaker White
Step 1. Find Your Size!
📏🦶
1. Draw the pattern of your feet on paper.
2. Measure the length of the sole of the foot from the tip of the thumb to the bottom of the heel using a ruler.
3. Match the length of the sole of your foot with the size chart of the shoe you will choose. If your feet are wide, we advise you to choose one size larger. If your feet are slimmer, you can wear normal size.
🌏🌱 If your feet are wide, we advise you to choose one size larger. If your feet are slimmer, you can wear normal size. Kindly be noted, sizing varies among our styles and the size chart detail is available on every product page to help you out.
*Do not worry about the size. If the shoes don't fit, Raya Package provides a 30-day warranty to return, exchange, and repair (only) the shoes.
Step 2. Check Out Your Bundle of Joy!
In this Raya Package, you will get:
1 pair of Handcrafted ATLAS Eceng Hi-Top Series.
1 set of Signature Crew Bumisocks made of TENCEL™ Modal. These socks are breathable, minimize odor, and are responsibly sourced from Beech Tree fibers that soak up sweat and prevent your feet from rubbing.
Offered in earthy-tone colorways like Niagara (Blue), Sugar Brown, Ruttabaga (Beige), and Stone (Dark Grey). These colors are easy to combine and will pair perfectly with ATLAS.
1 set of Lerak Cleaning Kit. Each 100 ml contains citronella essential oil and sunflower seeds carrier oil. The brush made from coconut fiber is 100% compostable material.
Let's clean your shoes and clothes with natural saponins to avoid damaging the fibers and color of the fabric! Containing saponin sap which can produce foam and function as a natural washing agent that does not irritate the skin, does not contain harmful chemical compounds, and the remaining water from soapnut soap is safe for the environment.
*FREE Exclusive Box and Greeting Card. Please let us know if you need to customize your greeting card. We'd be happy to help! :)
Step 3. Checkout before March 15th!
We cater GO-SEND Instant and or Paxel within the city (Bandung and Jabodetabek). Please send us a DM or WhatsApp Chat for further information.
Return and Exchange Policy
- We provide opportunities for customers who want to exchange or return their products for these 3 following reasons: the size received is still not fit, damaged / defective or missing part, wrong product(s) arrived.
- The cost of return shipping is the customer's responsibility if the size received is still not fit, the rest is our responsibility.
- Returns, exchanges, and refunds are only eligible for unworn footwear and within a maximum period of 5 working days after the product arrived.
- Exchange is eligible only for products that have equal or higher prices.
- Apparel, accessories, and discount/promo/sale products are not eligible for a return, exchange, or refund.
- We provide opportunities for customers who want to return or exchange their products for these 3 following reasons: the size received is still not fit, damaged / defective or missing part, and wrong product(s) arrived. Returns, exchanges, and refunds are only eligible for footwear that is unworn, unwash and in its original condition.
- Please send us the unboxing videos and photos. Once your complaint is approved and product replacement is available, our Customer Care will give you the Return and Exchange Form. Please note that you have to send back the product to our warehouse within a maximum period of 7 working days after the product arrives.
- Return and exchange is free. Exchange is eligible only for products that have equal or higher prices. If the product replacement is still not fit, next returns and exchanges fee will be covered by the customer.
- Apparel, accessories, and discount/promo/sale products are not eligible for a return, exchange, or refund.
- The product will be shipped to you. After you confirm the receipt of payment and shipping to our customer care, your replacement product will be delivered.
- If you need further information, you can contact Pijakbumi Customer Care at support@pijakbumi.com
- RE-BUMI is a lifetime warranty in a mission to extend our product life cycle. This warranty covers all manufacturing defects, materials and components that have been used and worn out.
- RE-BUMI is eligible for shoes that have the RE-BUMI logo.
- If your shoes are damaged within 30 days of first usage following purchase, we will repair them free of charge. Otherwise, if you would like to process a repair request after 30 days of first usage, you will cover the repair fee.
- Before we proceed to repair, we will ensure the availability of materials used at the beginning and in the middle of the repair process.
- The process takes 28 business days. The duration of the repair depends on level damage of shoes and availability of repair materials.
- Do let us know if you need further support from us by contacting our Pijakbumi Customer Care at support@pijakbumi.com.